Aneks Hotelu Kazimierz

There was a lot to choose from in breakfast. The room was clear. The staff was positive and welcoming. There is an opportunity for hotel guests to leave luggage free of charge while waiting for the room. Location is perfect, really close to everything.

great location, tasty breakfast, clean and tidy room

nice location, comfy bed

It was close to the old town and the castle, around 15 minutes. Also the hotel is in the old jewish quarter and there are a lot of restaurants and bars nearby to choose from. Life in the neighborhood is very vibrant. The staff was super helpful with information, invoice, storing our luggage and answering any question we had.

Staff is very helpful and showed really great customer service. Pretty much every one of them were exceptionally helpful. I commented on it because I left another hotel due to the lack of it. I simply didn’t see good attitudes in several different places I had stayed, and they were quite unaccommodating if your needs did not fit their narrow expectations. For instance, I didn’t tell them (former hotel) that I was staying one more night until after checkout time, so they made me wait until 2 pm for a room, because “checkin time is after 2 pm”). Even though they had a room free, and I had stayed the night before, I was supposed to sit for two hours in the lobby and wait for their “rule” to be satisfied. Thats when I left…. The woman smiled understandingly and replied she learned customer service in the USA. The breakfast is really great. Costs around $9 I stayed about a week there. The first room had one of the most comfortable beds and pillows I ever slept on (room 304). I liked the pillow so much I went out and found one like it and bought it. Last night I moved to a cheaper room and that bed was not as good, but still not bad. Even the cleaning lady was nice and friendly.